You may not have given any thought to how websites use data to improve their services, measure how popular the site is or make sure that you receive digital adverts of interest to you. These processes require information to be collected and processed. This commonly includes information about the devices you use (such as laptops and mobile phones), your location and information obtained from your browsing activities. This information is collected using cookies (small files of data sent by our website) and other similar technologies such as tag, pixels and device identifiers which are deployed on or collected from your device when you land on a website or access content through a mobile app.
This policy also covers the cookies that we place in our marketing emails. These cookies help us to understand which emails are opened (and when), which are ignored, and which types of content prompts people to click through to our website.
We use the following types of cookies:
- Strictly necessary cookies: these are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or use shopping baskets.
- Analytical and performance cookies: these allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. All information these cookies collect is aggregated and anonymous (i.e., we could not identify you as an individual using the data).
- Functionality cookies: these are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences (for example, your choice of language or region).
- Targeting/Advertisement cookies: these cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties (such as our third-party advertising partners) for this purpose.
Some of the cookies that we use are deleted when you close your browser. These cookies are known as 'session cookies'.
Some other cookies have a longer lifetime (which varies cookie by cookie) and will be stored on your device until their expiration date. These are known as 'persistent cookies'.
We have included a table at the end of this policy showing all of the cookies that we use on the website if you would like more detail.
Third Party Cookies
We also use social media cookies to track website traffic from social media platforms (for example, we use Facebook pixel to establish how effective our social media marketing campaigns are on Facebook. We may also use Facebook pixels to create custom audiences for our advertisements on Facebook and our website.
We have deployed a cookie "consent management platform" which means that you will normally see a message on our website before we place cookies on your device or browser. The message will describe the types of cookies we use and what information they might collect. We will not place (and we won't permit third parties to place) analytical or performance cookies, functionality cookies or targeting cookies on your device when using our website unless you have told us that you are happy to do so. You can change your mind at any time by updating your preferences here.
If you do change your mind and choose to reject some or all cookie types, please note that we won't be able to remove any cookies that have already been deployed to your device. You can remove cookies that have already been deployed by engaging with the settings of the browser on which you have accessed our website.
You can also block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you set your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our website.
If you would like to disable cookies from your web browser then please see the instructions on how to do so for the most commonly used web browsers by following the link below:
You can remove cookies that have already been deployed by engaging with the settings of the browser on which you have accessed our website. To find out how to delete cookies for the most commonly used web browsers please follow the link below:
Detailed Information on Cookies that we deploy from our website
|__RequestVerificationToken||session||This cookie is set by web application built in ASP.NET MVC Technologies. This is an anti-forgery cookie used for preventing cross site request forgery attacks.|
|__cf_bm||30 minutes||Cloudflare set the cookie to support Cloudflare Bot Management.|
Your shopping basket's identifier
|ASP.NET_SessionId||session||Issued by Microsoft's ASP.NET Application, this cookie stores session data during a user's website visit.|
|_GRECAPTCHA||5 months 27 days||Google Recaptcha service sets this cookie to identify bots to protect the website against malicious spam attacks.|
|ci_session||2 hours||This cookie is set as default session Cookie name in config.php in config folder in CodeIgniter.|
Cookie to determine whether prices are showing including or excluding VAT based on the user's preferences.
|CLID||1 year||Microsoft Clarity set this cookie to store information about how visitors interact with the website. The cookie helps to provide an analysis report. The data collection includes the number of visitors, where they visit the website, and the pages visited.|
|_ga||1 year 1 month 4 days||Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.|
|_gid||1 day||Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.|
|_clck||1 year||Microsoft Clarity sets this cookie to retain the browser's Clarity User ID and settings exclusive to that website. This guarantees that actions taken during subsequent visits to the same website will be linked to the same user ID.|
|_ga_*||1 year 1 month 4 days||Google Analytics sets this cookie to store and count page views.|
|_fbp||3 months||Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website.|
|_clsk||1 day||Microsoft Clarity sets this cookie to store and consolidate a user's pageviews into a single session recording.|
|SM||session||Microsoft Clarity cookie set this cookie for synchronizing the MUID across Microsoft domains.|
|MR||7 days||This cookie, set by Bing, is used to collect user information for analytics purposes.|
|_gat||1 minute||Google Universal Analytics sets this cookie to restrain request rate and thus limit data collection on high-traffic sites.|
|vuid||1 year 1 month 4 days||Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos on the website.|
No cookies to display
|MUID||1 year 24 days||Bing sets this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.|
|ANONCHK||10 minutes||The ANONCHK cookie, set by Bing, is used to store a user's session ID and verify ads' clicks on the Bing search engine. The cookie helps in reporting and personalization as well.|
|SRM_B||1 year 24 days||Used by Microsoft Advertising as a unique ID for visitors.|
|fr||3 months||Facebook sets this cookie to show relevant advertisements by tracking user behaviour across the web, on sites with Facebook pixel or Facebook social plugin.|
No cookies to display
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